FAQ

How long does shipping take?

Processing takes 1-3 business days, and delivery typically takes 3-8 business days from our US warehouse. Shipping within the United States is free.

Where do orders ship from?

Orders ship from a US warehouse.

How do returns work?

Contact us within 30 days of receiving your order for damaged, defective, or wrong items. Please contact us first before returning anything, and we will help you with the next steps.

Will I get tracking?

Yes, tracking is provided when available.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Diners Club, Discover, Shop Pay, Apple Pay, Google Pay, and PayPal.

Do you charge sales tax?

Yes, sales tax is collected in Florida where required, and shown at checkout.

Are products in stock?

Stock levels are shown on each product page and update as orders come in. The Cat Sofa Bed has limited stock.

Still have a question? Email us at jhonayke.ortiz200@gmail.com — we reply within 1-2 business days.